This policy applies only where required by applicable consumer protection laws, including purchases made by consumers residing in the European Union.
If you are purchasing from a country within the European Union, you may have a statutory right to withdraw from your purchase within 14 days.
Digital Products
When you purchase a digital product (including online courses, downloadable resources, templates or other digital content) from Emerald Lake Books, you receive access immediately after your purchase.
By requesting immediate access to this digital content, you expressly consent to immediate performance of the contract and acknowledge that, once access has been provided, your statutory right of withdrawal is waived to the extent permitted by applicable law.
Coaching and Consulting Services
If you purchase a coaching or consulting service, your withdrawal rights may vary depending on whether the service has begun.
If you request that your coaching or consulting session begin within the statutory withdrawal period, you acknowledge that your right to withdraw may be reduced or lost once the service has been performed.
Questions
If you have questions regarding this policy, please contact us.
